Our system support team was recently contacted by a customer experiencing a major breakdown in their brewhouse. One of our automation engineers connected remotely and diagnosed the main controller software as corrupted. After some troubleshooting a system backup was downloaded from over 3,500km away and using a site engineer’s support we got the plant back up in running.
Remote support for business continuity is an essential consideration for manufacturing organisations. We have the infrastructure to support you irrespective of location. Get in touch with one of our team to learn more firstname.lastname@example.org